Assignment 2 – Core Skills of Engagement
Students will develop a two (2) page proposal that explains how to apply at least three (3) core skills of engagement to an effective performance review conversation. The proposal will include the following:
Explain why performance reviews are difficult conversations.
Describe how you would introduce the performance review, using three (3) of the core skills on pages 59-61:
Telling the truth
Self-disclosure
Framing choices
Extending goodwill
Taking and supporting the other side
Naming difficult issues
Acknowledging doubt, anxiety, and guilt
Making promises and offering guarantees
3. Explain the three (3) core skills that you used.
4. Provide rationale for each of the three (3) core skills used.
The requirements and format of the paper is to be as follows:
Include two references
Typed, double spaced, Times New Roman font (size 12), APA format
Click here to view the grading rubric.
he assignment will be graded using the following rubric:
Outcomes Assessed
Analyze the contracting aspects of a consulting engagement.
Use technology and information resources to research issues in human resource management consulting.
Grading Rubric for Assignment 2 – Core Skills of Engagement
Criteria
0
Unacceptable
20
Developing
30
Competent
40
Exemplary
1. Explain why performance reviews are difficult conversations.
Did not complete the assignment or did not explain why performance reviews are difficult conversations; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Explained partially why performance reviews are difficult conversations; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Explained sufficiently why performance reviews are difficult conversations; Completed with 80-89% accuracy, thoroughness, and logic.
Explained fully why performance reviews are difficult conversations; Completed with 90-100% accuracy, thoroughness, and logic.
2. Describe how you would introduce the performance review using three (3) of the core skills on pages 59-61.
Did not complete the assignment or did describe how you would introduce the performance review using three (3) of the core skills; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Described partially how you would introduce the performance review using three (3) of the core skills; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Described sufficiently how you would introduce the performance review using three (3) of the core skills. Completed with 80-89% accuracy, thoroughness, and logic.
Described fully how you would introduce the performance review, using three (3) of the core skills. Completed with 90-100% accuracy, thoroughness, and logic.
3. Explain the three (3) core skills that you used.
Did not complete the assignment or did not explain the three (3) core skills that you used; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Explained partially the three (3) core skills that you used; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Explained sufficiently the three (3) core skills that you used. Completed with 80-89% accuracy, thoroughness, and logic.
Explained fully the three (3) core skills that you used. Completed with 90-100% accuracy, thoroughness, and logic.
4. Provide rationale for each of the three (3) core skills used.
Did not complete the assignment or did not provide rationale for each of the three (3) core skills used; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Partially provided the rationale for each of the three (3) core skills used; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Sufficiently provided the rationale for each of the three (3) core skills used. Completed with 80-89% accuracy, thoroughness, and logic.
Fully provided the rationale for each of the three (3) core skills used. Completed with 90-100% accuracy, thoroughness, and logic.
5. Clarity
Did not complete the assignment or explanations are unclear and not organized.
(Major issues)
Explanations generally unclear and not well organized.
(Many issues)
Explanations generally clear and/or organized. (Minor issues)
Explanations very clear and well organized.
(Added helpful details)
6. Writing – Grammar, sentence structure, paragraph structure, spelling, punctuation, and APA usage.
Did not complete the assignment or had 8 or more different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Major issues)
Had 6-7 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Many issues)
Had 4-5 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Minor issues)
Had 0-3 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage.
The assignment will be graded using the following rubric:
Outcomes Assessed
Analyze the contracting aspects of a consulting engagement.
Use technology and information resources to research issues in human resource management consulting.
Grading Rubric for Assignment 2 – Core Skills of Engagement
Criteria
0
Unacceptable
20
Developing
30
Competent
40
Exemplary
1. Explain why performance reviews are difficult conversations.
Did not complete the assignment or did not explain why performance reviews are difficult conversations; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Explained partially why performance reviews are difficult conversations; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Explained sufficiently why performance reviews are difficult conversations; Completed with 80-89% accuracy, thoroughness, and logic.
Explained fully why performance reviews are difficult conversations; Completed with 90-100% accuracy, thoroughness, and logic.
2. Describe how you would introduce the performance review using three (3) of the core skills on pages 59-61.
Did not complete the assignment or did describe how you would introduce the performance review using three (3) of the core skills; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Described partially how you would introduce the performance review using three (3) of the core skills; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Described sufficiently how you would introduce the performance review using three (3) of the core skills. Completed with 80-89% accuracy, thoroughness, and logic.
Described fully how you would introduce the performance review, using three (3) of the core skills. Completed with 90-100% accuracy, thoroughness, and logic.
3. Explain the three (3) core skills that you used.
Did not complete the assignment or did not explain the three (3) core skills that you used; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Explained partially the three (3) core skills that you used; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Explained sufficiently the three (3) core skills that you used. Completed with 80-89% accuracy, thoroughness, and logic.
Explained fully the three (3) core skills that you used. Completed with 90-100% accuracy, thoroughness, and logic.
4. Provide rationale for each of the three (3) core skills used.
Did not complete the assignment or did not provide rationale for each of the three (3) core skills used; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Partially provided the rationale for each of the three (3) core skills used; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Sufficiently provided the rationale for each of the three (3) core skills used. Completed with 80-89% accuracy, thoroughness, and logic.
Fully provided the rationale for each of the three (3) core skills used. Completed with 90-100% accuracy, thoroughness, and logic.
5. Clarity
Did not complete the assignment or explanations are unclear and not organized.
(Major issues)
Explanations generally unclear and not well organized.
(Many issues)
Explanations generally clear and/or organized. (Minor issues)
Explanations very clear and well organized.
(Added helpful details)
6. Writing – Grammar, sentence structure, paragraph structure, spelling, punctuation, and APA usage.
Did not complete the assignment or had 8 or more different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Major issues)
Had 6-7 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Many issues)
Had 4-5 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Minor issues)
Had 0-3 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage.

You have just received an e-mail from one of your team members expressing concern about the lack of cultural balance in your team. The team member feels that she has fewer opportunities to train compared to her younger peers and that her ideas are often disregarded by others since they assume that she is not well-informed regarding technology or strategy.
You are initially surprised on reading this e-mail, given that you have a team that seems ethnically diverse. However, the team member is concerned because she is fifty-two years old, while the age of the next oldest person on the team is thirty-nine. When you really look at your team, the average age is thirty-four. Given this information, you note cultural differences based on generational factors that could be pertinent. These should be addressed to help the team work in a more cohesive and productive manner.
Based on the above scenario, using the module readings, Argosy University online library resources, and the Internet, respond to the following:
•Training is one of the ways you can address cultural issues; however, do you think it is necessary in this case?
•What would your diversity training look like? Provide details on the time, format, and topics covered.
•What resources would you use, and what issues would you address (if any) with human resources? Would you take any other actions in addition to training?
By Friday 2/16/18 9:00am , post your response to the appropriate Discussion Area. Write your initial response in 300–500 words. Your response should be thorough and address all components of the discussion question in detail, include citations of all sources, where needed, according to the APA Style, and demonstrate accurate spelling, grammar, and punctuation. Plagairism Free Questions Included in the Assignment followed by their Answers , Paragraphs indented, Grading Criteria Followed
•Provide substantive comments by
◦contributing new, relevant information from course readings, Web sites, or other sources;
◦building on the remarks or questions; or
◦sharing practical examples of key concepts from your professional or personal experiences
•Respond to feedback on your posting and provide feedback to other students on their ideas.
•Make sure your writing is clear, concise, and organized; demonstrates ethical scholarship in accurate representation and attribution of sources; and displays accurate spelling, grammar, and punctuation.
Grading Criteria & Maximum Points
Quality of initial posting, including fulfillment of assignment instructions
Initial posting reveals a solid understanding of all given questions. A clear synthesis of theories and concepts is evident in the logical, factual, and relevant information.
Reference to supporting readings and other materials Applies more than one resource to initial response. Properly cites (i.e., APA) course materials and outside scholarly readings in initial posting; citations as needed in responses.
Language and grammar No spelling, structure, or grammatical errors in any posting. Contributes to discussion with clear, concise comments in an organized manner.
Total: 40

ase study: STOPPING OUTSHOPPING
Please google the case study
Write a four to six (4-6) page paper in which you:
Based on the textbook’s summary of Timothy’s philosophy of continually striving for excellence, determine whether or not Scarlet Hospital was prepared to compete with the establishment in Salem even before the highway improvement mandated such an upgrade in delivery health care services.
Examine the potential lessons that the “Stopping Outshopping” case could teach health care executives about complacency.
Evaluate the potential value of Michael Porter’s Five Forces analysis and SWOT Analysis for effective decision making, in its ability to help Scarlet Hospital protect its market share and thus decrease the chance of losing patients to other institutions in Salem.
Appraise the value of the Balanced Scorecard model in its ability to help Scarlet Hospital executives reinforce its defensive marketing strategy.
Propose a one (1) page offensive marketing strategy (i.e. communication, branding, innovation, etc.) that Scarlet Hospital should deploy in order to turn the table on Salam-based health care providers and improve its competitive marketing position.
Use at least five (5) quality academic resources. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
Examine the marketing research process and market segmentation strategies in the health care industry.
Integrate the SWOT Analysis into viable recommendations to meet the health care services organization’s operating requirements.
Analyze the components of the balanced scorecard and conduct trend and ratio analysis to assess health strategic marketing.
Apply Michael Porter’s Five Forces analysis for effective decision making to efficiently utilize health services resources and achieve organizational goals.
ase study: STOPPING OUTSHOPPING
Please google the case study
Write a four to six (4-6) page paper in which you:
Based on the textbook’s summary of Timothy’s philosophy of continually striving for excellence, determine whether or not Scarlet Hospital was prepared to compete with the establishment in Salem even before the highway improvement mandated such an upgrade in delivery health care services.
Examine the potential lessons that the “Stopping Outshopping” case could teach health care executives about complacency.
Evaluate the potential value of Michael Porter’s Five Forces analysis and SWOT Analysis for effective decision making, in its ability to help Scarlet Hospital protect its market share and thus decrease the chance of losing patients to other institutions in Salem.
Appraise the value of the Balanced Scorecard model in its ability to help Scarlet Hospital executives reinforce its defensive marketing strategy.
Propose a one (1) page offensive marketing strategy (i.e. communication, branding, innovation, etc.) that Scarlet Hospital should deploy in order to turn the table on Salam-based health care providers and improve its competitive marketing position.
Use at least five (5) quality academic resources. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
Examine the marketing research process and market segmentation strategies in the health care industry.
Integrate the SWOT Analysis into viable recommendations to meet the health care services organization’s operating requirements.
Analyze the components of the balanced scorecard and conduct trend and ratio analysis to assess health strategic marketing.
Apply Michael Porter’s Five Forces analysis for effective decision making to efficiently utilize health services resources and achieve organizational goals.
Explain the impact that the population and societal, competitive, and financial forces have on health care services.
Use technology and information resources to research issues in health services strategic marketing.
Write clearly and concisely about health services strategic marketing using proper writing mechanics.
Use technology and information resources to research issues in health services strategic marketing.
Write clearly and concisely about health services strategic marketing using proper writing mechanics.

Supporting Document 2: Resistance Risk Mitigation Intervention Table
Using the same scenario from Assignment 1, you realize that transitioning your organization to a learning environment may not be as easy as first imagined. You have encountered several resistance issues relating to the culture, psychological learning, organization structure, workforce commitment, and dissemination of knowledge. You decide to gather a decision-making team to assist in identifying the high or moderate resistance risks that may stop or slow down the process of this transition. The decision-making team must also recommend some mitigation intervention to lower the identified resistance risks to either moderate or low. For example, a high resistance risk can become moderate or low and moderate resistance risk can become low.
Your final product will be a table that identifies five (5) issues related to the organization’s culture, psychological learning, organization structure, workforce commitment, and dissemination of knowledge. You must also provide a description of each resistance issue and rate the resistance risk before the mitigation intervention as either High (H) or Moderate (M). Then, you must provide a description of your team’s mitigation intervention and determine the resistance risk’s downgrade from High (H) to Moderate (M) or Low (L) and / or Moderate (M) to Low (L) after the mitigation intervention.
Create a table in which you:
Determine one (1) challenge in the culture that may cause a major resistance to the transition from individual learning to organizational learning. Next, recommend one (1) mitigation intervention to downgrade the identified resistance in your table. Provide a rationale for your selected mitigation intervention.
Predict one (1) psychological learning threat that may result from the transition and then provide one (1) mitigation intervention to downgrade the identified resistance in your table. Provide a rationale for your selected mitigation intervention.
Assess the current organization structure as it relates to the free flow of knowledge then specify one (1) issue that may cause a major resistance to the transition. Provide one (1) mitigation intervention to downgrade the identified resistance in your table. Provide a rationale for your selected mitigation intervention.
Critique the workforce commitment to this transition and predict one (1) major resistance you may encounter. Next, provide a mitigation intervention to downgrade the identified resistance in your table. Provide a rationale for your selected mitigation intervention.
Propose one (1) dissemination of knowledge issue with the recipients’ ability to absorb the knowledge and comprehend it into action (i.e., motivating the recipient to share knowledge). Next, provide one (1) mitigation intervention to downgrade the identified resistance in your table. Provide a rationale for your selected mitigation intervention.
Use the Resistance Risk Mitigation Intervention Table template located here. You may also use Microsoft Word or other equivalent software to create a table in an equivalent format for this supporting document.
Your assignment must follow these formatting requirements:
Be typed, using Times New Roman font (size 12), with one-inch margins on all sides. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page is not included in the required assignment page length.

Assignment – Report GuidelinesResearch papers must be typed, or word processed, and referenced as per VIT guidelines. A variety ofreferences from textbooks, journal articles and the internet would be well regarded.There should be headings, an introduction (not more than 10% of the total) and a conclusion (not morethan 10% of the total).Assessment Criteria1. Research Assignment/Research Report : 2800 – 3000 words (penalties may be applied for wordcounts +/- 10%)2. To be submitted on or before the due date on MOODLE. Penalty for late submission is 10% ofthe paper’s worth deducted for each day late.Marking Criteria (from 30%)3% (front page, illustrations, colour, headings)4% (should explain the rationale and give an overview)10% (quality, relevance and conciseness of discussion/facts)10% (what I have learnt and its relevance to my profession)3% (quality/variety/relevance/topical)Referencing GuideA guide to referencing sources used in assignments• All sources used in assignments, essays, reports and theses must be acknowledged in the text ofyour document giving the author’s name followed by the publication date (these are called ‘in-textcitations’)• A ‘bibliography’ or ‘reference list’ at the end of your document contains the full details of all the intextcitations, arranged alphabetically• Referencing is necessary to avoid plagiarism, to verify quotations, and to enable readers to identifyand consult any item to follow-up a cited author’s argumentsReferring a BookThe details required, in order, are:• name(s) of author(s), editor(s), compiler(s) or the institution responsible• year of publication• title of publication and subtitle if any (all titles must be underlined or italicised with