Describe your methods of data collection and the individuals you will observe, consult, and/or interview.

Course Project Part 1—Gap Analysis Plan and Visio Draft
The process of comparing the current state of a system or workflow and to the desired, future state of the workflow, and then formulating preliminary ideas about how to move from the current to the future is known as a gap analysis. There are several different ways to collect information about an identified problem and potential solution, including observations, interviews, oral surveys, questionnaires, and existing data, tests.
This week you will begin crafting a Gap Analysis Plan to acquire information about a specific workflow issue in your organization or in one with which you are familiar.
Note: Your workflow issue MUST be related to the implementation or optimization of electronic health records (EHRs) in the organization in order to connect to meaningful use and the HITECH Act. If the organization currently uses an EHR system, your workflow issue should be related to an inefficiency or problem with how the EHR system is used. If the organization does not yet have an EHR system, your workflow issue should be related to an inefficiency or problem that could be solved by implementing an EHR system.
To prepare for Part 1 of the Course Project:
Identify the workflow issue you would like to explore throughout your Course Project. This should be a specific task about which you have sufficient content knowledge and access to describe and analyze in detail. Your workflow issue MUST be related to EHRs and be significantly tied to one or more meaningful use objectives. The workflow issue may be related to either the optimization of an existing EHR system or the implementation of an entirely new EHR system.
Establish your goals for conducting your gap analysis. These goals describe why you are conducting the gap analysis, the workflow issue you are pinpointing, and what you hope to accomplish in examining this issue.
Determine how you will collect data about the current workflow you are exploring for the Course Project. For example, you may choose to observe people as they move through the workflow, ask people about their experiences, confer with managers and leaders about their involvement, refer to your organization’s training manual or other informative documents, etc. Be sure to use more than one data-collection method and observe or consult with more than one person to ensure that the information you gather is balanced.
Note: If you are not currently working in a health care organization, you must locate an organization in your area and obtain informal permission to speak with and observe individuals. Consult your Instructor if you have questions on how to proceed.
Participate in the Week 4 Discussion and review the comments made by your colleagues and the Instructor on your preliminary workflow issue. Revise your workflow issue and data-collection methods as appropriate.
After you have revised your workflow issue, begin composing your Gap Analysis Plan paper using the requirements outlined below
As you write your paper, begin drafting the current-state workflow based on your preliminary knowledge (no outside information needed) in Visio. Include a swimlane showing, to the best of your knowledge, who is responsible for each step in the workflow. Use standard modeling symbols for workflow depicted in the Dennis, Wixom, and Roth text and the “Workflow Assessment for Health IT Toolkit” in the Week 4 Learning Resources.
Note:The primary purpose of the draft is to ensure that you are comfortable working with Visio. At this point, no outside sources are needed; your draft should be based only on your preliminary knowledge about the workflow. This exercise is mainly for practice, so your draft should be simple rather than detailed at this stage. In Week 6, you and your colleagues will conduct a peer review of one another’s workflow drafts. You will use the feedback you receive to revise and refine your draft before your first formal Visio deliverable is due in Week 7.
To complete Part 1 of the Course Project:
1. Write a 3- to 4-page Gap Analysis Plan that addresses the following:
Identify the workflow issue you will be exploring in the Course Project (Incomplete Medication Reconciliation, see attached file). Explain how this workflow issue is tied to EHRs. Identify the specific meaningful use objective(s) related to the workflow issue.List 3 goals you have set for your gap analysis and what you hope to accomplish by examining the workflow you selected.Describe your methods of data collection and the individuals you will observe, consult, and/or interview. Include any relevant narrative statements, checklists, interview questions, or other tools you will use to collect data.Explain how you will minimize disruption in the workflow during observations and how you will avoid bias as you conduct your gap analysis.Describe how you will record, quantify, and analyze the data you collect. Explain how you will establish baseline metrics to normalize data from different sources of information.
2. In a reference list, cite a minimum of four scholarly references (with APA citations) that you used to create your Gap Analysis Plan.
3. Post a draft of your current-state workflow in Visio. Your Visio draft should include your preliminary knowledge about the primary steps and activities within your workflow. In addition, include a swimlane showing who is responsible for each step, and use the appropriate diagramming symbols within your Visio draft.