Develop the format and framework for your final project

Widjpejeof[eofeo[pfepfepgrp]gr]pgrp]grp]gkr4pgkr4o[gjr[ogj[ogkoggorejkgorejkgorjkgreogjkogjerogjreogrejmgorjgorjgrgjrgmDevelop the format and framework for your final project. Your submission should be a single document which includes:· APA formatted Title Page· Outline summarizing the main topics and sub-topics of the final project (be sure to refer to the lecture from Week 1)· APA formatted References page· include an introduction, you must include scholarly research and in-text citations.Your paper should reflect scholarly writing and current APA standards. Please include citations within your outline to support your ideas.Refresh from bibliography.BibliographyMiller, T. W. (2012 ). The Praeger Handbook of Veterans’ Health: History, Challenges, Issues, and Developments, Volume 1. Santa Barbara: ABC-CLIO.This book is an important source of the research as it provides the background information, relevant to the research on veteran healthcare. Before carrying out the study and coming up with recommendations for VA, it’s important to get a view of veterans’ healthcare past, present, and future, and Miller’s book avails this information. The book is also important as it discusses the issues and challenges affecting veterans’ health care.This book is an important source because; before proposing recommendations for VA, there needs to be an understanding of veterans’ healthcare; its history, present, future, challenges, issues, and developments.U.S. Department of Veterans Affairs. (2018). U.S. Department of Veterans Affairs. Retrieved April 4, 2018, from https://www.va.gov/This site will avail information regarding current state Veterans’ healthcare. For this research, it’s important to understand the benefits, services, and other forms of assistance that VA administers to its members. The organization oversees one of the largest healthcare systems in the country. This site will also be used to avail other information such as VA’s membership and budget which are relevant to the study.Estes, A. (2017, September 16). VA hospitals flooded with complaints about care. Retrieved April 3, 2018, from Boston Globe: https://www.bostonglobe.com/metro/2017/09/16/staff-veterans-hospitals-lead-federal-government-criticizing-their-employer-far/gHc8SYqcVze3tk2Xn8YAeI/story.htmlIn her article, Estes evaluates the lapses in VA hospitals. The country has witnessed an increase in the number of complaints filed by VA employees with the Office of Special Counsel (the federal agency that oversees employee concerns). These complaints highlight the deplorable conditions in VA hospitals. In some hospitals, patients had died while in bed and in some VA nursing homes, residents go without food and sleep with soiled pants. These are the deplorable conditions that the article evaluates in its discussion of the state VA hospitals.This article is an important source to the study as it highlights the problems experienced in VA facilities. Before proposing recommendations of how an organization can improve its processes, structure, and environment, it’s imperative to understand the problems it faces and the specific areas that need addressing.Potocki, K. A., & Brocato, C. r. (2005). A System of Management for Organizational Improvement. JOHN HOPKINS APL TEACHING DIGEST, 16 (4), 402-1412.In their study, Potocki and Brocato (2005) seek to propose models for organizational improvement. Organizations from different sectors are being faced with similar issues such as escalating costs, cutbacks in funding, competition and so on. They have all felt the pressure to perform more effectively and as such, organizational improvement has been necessitated. Potocki and Brocato (2005) propose five guiding principles to be used to make improvements in organizational performance: leadership, process improvement, measurements/benchmarking, employee improvement, and customer focus.Potocki ‘s and Brocato’s study is an important source which will be used when discussing the ways through which VA can improve processes. Using the guiding principles proposed by Potocki and Brocato, this research will discuss the managerial and leadership changes that are needed at VA.Immordino, K. M. (2013 ). Organizational Assessment and Improvement in the Public Sector Workbook. Boca Raton: CRC Press.Public agencies (at federal, state, and local levels) are realizing the importance of improving their performance. Designed specifically to meet the needs of public agencies, Immordino’s book evaluates various options and considerations for improving public agencies. It provides examples of challenges faced by public agencies and how to address themThe book is an important resource for this study as it will be used in the discussion of recommendations that can be adopted by VA to improve its performance. Specifically, the book deals with public agencies and so suits the needs of this study.Reference:Miller, T. W. (2012 ). The Praeger Handbook of Veterans’ Health: History, Challenges, Issues, and Developments, Volume 1. Santa Barbara: ABC-CLIO.U.S. Department of Veterans Affairs. (2018). U.S. Department of Veterans Affairs. Retrieved April 4, 2018, from https://www.va.gov/Estes, A. (2017, September 16). VA hospitals flooded with complaints about care. Retrieved April 3, 2018, from Boston Globe: https://www.bostonglobe.com/metro/2017/09/16/staff-veterans-hospitals-lead-federal-government-criticizing-their-employer-far/gHc8SYqcVze3tk2Xn8YAeI/story.htmlPotocki, K. A., & Brocato, C. r. (2005). A System of Management for Organizational Improvement. JOHN HOPKINS APL TEACHING DIGEST, 16 (4), 402-1412.Immordino, K. M. (2013 ). Organizational Assessment and Improvement in the Public Sector Workbook. Boca Raton: CRC Press.——————————————————————————————————–Important to reference from this first documentThe organization I selected is the United States Department of Veterans (VA), a cabinet-level agency that provides various healthcare services to eligible military veterans at VA outpatient clinics and medical centers across the country. The agency requires assistance with its processes, structure, and environment.A reason that this was my topic by choice, the VA as the target of organizational change is due to its massive role in the health affairs of the millions of military veterans in the U.S. The VA mainly plays a crucial role rendering very much needed assistance to veterans who fall under a unique poverty line, and hence, are not eligible for, or cannot afford any other healthcare plan. Being that many elements or disabilities veterans their military life with require specialized long-term care and at times a peculiar primary care physician may not hold the tools to render the immediate attention the vet needs, hence leaning on the VA to fulfill those vial care roles. However, despite this vital role in the nation’s healthcare, most VA facilities are old with relatively inefficient physical functions. Furthermore, there have been numerous complaints about the quality of service delivered at VA facilities.Some of the problems experienced in VA facilities include long wait times, misdiagnosis, wasteful procedures, undue cancellation of medical appointments, and downgrading of veterans’ VA disability ratings. It seems that the problems experienced at the VA were so many that employees from this departments ranked first in the number of complaints submitted to the Office of Special Counsel. In 2016, VA employees filed over 1,800 allegations, which were more than those presented by employees from the following four most-complained-about departments, namely the Departments of Homeland Security, Army, Navy, and Defense (Estes, 2017).What one of the leading changes I believe needs to occur is leadership and managerial one. Most of the problems experienced at the VA happen with the full knowledge of the top leaders and managers of the various VA facilities, as well as the agency itself. This fact is demonstrated by the harassment and backlash that whistle-blowers receive when they point out inefficiencies and problems within the system. Another significant change that is warranted is an organizational culture upgrade. The VA must overhaul its corporate culture and introduce one that is more patient-centered and value-driven, as opposed to the current one that mainly views the patients as commodities rather than people.Veteran Affair were so many that employees from this departments ranked first in the number of complaints submitted with the Office of Special Counsel. In 2016, VA employees filed over 1,800 complaints, which were more than those filed by employees from the following four most-complained-about departments, namely the Departments of Homeland Security, Army, Navy and Defense (Estes, 2017).Reference Estes, A. (2017, September 16). VA hospitals flooded with complaints about care. The Boston Globe. Retrieved from https://www.bostonglobe.com/metro/2017/09/16/staff-veterans-hospitals-lead-federal-government-criticizing-their-employer-far/gHc8SYqcVze3tk2Xn8YAeI/story.html#
The post 07005w151va appeared first on ExpertCustomWritings.