Test 3 Review
Chapter 7 Interpersonal Communication
Define Interpersonal Communication
Social Exchange of Rewards and Costs.
Know Relational dialects
What is Self-disclosure?
Joharri Window (PPT/Notes)
Social penetration theory
Communication privacy management theory
Know all stages of relationships and what happens in each stage
Chapter 8 Conflict
What is Conflict?
Conflict Management Strategies
Chapter 9 Small Group Communication
Define a Small Group
Tuckman’s Model of Group Development
Types of Communication Networks
Name task roles, social roles, and anti-group
Chapter 10 Leadership
Types of Power
Know Visionary, Charismatic, &Transformative Leaders
Four different Leadership Styles
Name Three primary forces shape a group’s decisions
Know the group problem-solving process includes six steps.