Question Assume you are doing a classroom presentation on customer-focused listening. Reread your re

Question Assume you are doing a classroom presentation on customer-focused listening. Rereadyour responses to the What Do You Think? questions that you completed throughoutthis chapter. What are some service attitudes and practices that promote the sinceredesire to pay attention to what customers say? Which service situations promoteeffective listening and feedback? Which skills should CSRs practice that comple-ment  customer-focused  listening?  Compile  your  responses,  as  directed  by  yourinstructor. Your assignment should be two to three pages in length. APA format ……. …..

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