week 4_ Strategic Plan Part 3: Balanced Scorecard and Communication Plan- and Power Point

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Strategic Plan Part 3: Balanced Scorecard and Communication Plan- and Power Point

15 slide Power Point to include your balanced scorecard and its impact on all stakeholders, and the communication plan. You may create a balanced score card for an organization (on one slide) and provide at least 2 elements for each factor/element on the score card. Or. you may break- the scorecard down into 4 or more quadrents. In this case you must provide at least 2 elements for each factor/element on the score card on different slides. In this case you should have 15 slides.

2-3 paragraphs Identify key trends, assumptions, and risks in the context of your final business model.

Address of the following in your PPT. Remember, at least 2 factors per objective

Develop the strategic objectives for your new division of the existing business in a balanced scorecard format in the context of key trends, assumptions, and risks. The strategic objectives are measures of attaining your vision and mission. As you develop them, consider the vision, mission, and values for your business and the outcomes of your SWOT analysis and supply chain analysis.

Consider the following four quadrants of the balanced scorecard when developing your strategic objectives:

  • Shareholder Value or Financial Perspective, which includes strategic objectives in areas such as:
    • Market share
    • Revenues and costs
    • Profitability
    • Competitive position
  • Customer Value Perspective, which includes strategic objectives in areas such as:
    • Customer retention or turnover
    • Customer satisfaction
    • Customer value
  • Process or Internal Operations Perspective, which includes strategic objectives in areas such as:
    • Measure of process performance
    • Productivity or productivity improvement
    • Operations metrics
    • Impact of change on the organization
  • Learning and Growth (Employee) Perspective, which includes strategic objectives in areas such as:
    • Employee satisfaction
    • Employee turnover or retention
    • Level of organizational capability
    • Nature of organizational culture or climate
    • Technological innovation