1. With the following data, fill in the empty blanks:
2. Based exclusively on the data in question 13, if you were an advertiser deciding whether to advertise your brand just to people ages 18 to 24, just to the 25- to-34 age group, or to both age groups, what would be your decision? Provide a detailed rationale for your decision.
p:Select a specific type of health care organization. Which market segments pose opportunities for growth and which pose threats to the organization’s survival? Provide at least one strategy related to the assessment and interaction with its market and customers that will maximize opportunities and minimize threats.
The U.S. population continues to diversify, increase in average age (primarily due to baby boomers), and to be influenced by national legislation (e.g., Affordable Care Act, Medicare Modernization Act, HITECH Act). Select a specific type of health care organization. Which market segments pose opportunities for growth and which pose threats to the organization’s survival? Provide at least one strategy related to the assessment and interaction with its market and customers that will maximize opportunities and minimize threats. Support your primary response with at least one scholarly source. Provide in-text citations and complete references for all sources used. Format your post according to APA style as outlined in the Ashford Writing Center.
7. A furniture manufacturer is assessing whether it should make or buy the wooden frames for upholstered dining room chairs. The forecast is for 100,000 chairs to be produced per year. The fixed costs per year to make the frames are $150,000 and the variable costs are $5/frame. The supplier’s bid is $8/frame. Does the cost analysis sup- port insourcing or outsourcing the chair frames?
Politics and the Patient Protection and Affordable Care Act
Regardless of political affiliation, individuals often grow concerned when considering perceived competing interests of government and their impact on topics of interest to them. The realm of healthcare is no different. Some people feel that local, state, and federal policies and legislation can be either helped or hindered by interests other than the benefit to society.
The suppliers of legislative benefits are legislators, and their primary goal is to be re-elected. Thus, legislators need to maximize their chances for re-election, which requires political support. Legislators are assumed to be rational and to make cost-benefit calculations when faced with demands for legislation. However, the legislator’s cost-benefit calculations are not the cost-benefits to society of enacting particular legislation. Instead, the benefits are the additional political support the legislator would receive from supporting legislation and the lost political support they would incur as a result of their action. When the benefit to legislators (positive political support) exceeds their costs (negative political support) they will support legislation. (page 27)
Source: Feldstein, P. (2006). The politics of health legislation: An economic perspective (3rd ed.). Chicago, IL: Health Administration Press.
To Prepare:
Review the Resources and reflect on efforts to repeal/replace the Affordable Care Act (ACA).Consider who benefits the most when policy is developed and in the context of policy implementation.By Day 3 of Week 3
Post an explanation for how you think the cost-benefit analysis in the statement from page 27 of Feldstein (2006) affected efforts to repeal/replace the ACA. Then, explain how analyses such as the one portrayed by the Feldstein statement may affect decisions by legislative leaders in recommending or positioning national policies (e.g., Congress’ decisions impacting Medicare or Medicaid).
Following are several businesses that produce a product or provide a service. • Manufacturer of Rolls-Royce automobiles • Brick manufacturer • Interior decorator • Assisted-living facility • Manufacturer of household cleaning products • Producer of a weekly television drama Required: (a) For each of the business listed, indicate whether it probably uses job order costing or process costing. (b) Explain how a company that uses process costing assigns a cost to the inventory that is in process. (c) In each of the listed businesses, do you believe that cost is the primary determinant of the selling price for the product or service? Explain your answer for each business.
evaluating your healthcare organization’s recent marketing plan for the aging population
Be sure to include the following:
Identification and a description of the underlying problem
A comparison of the alternative courses of actionAn assessment and demonstrated understanding of the of the effects at issue
Recommendations and conclusions consistent with the body of the essay and the terms and constraints of the issue .
Explain how marketing results are gathered and assessed, including the market segments addressed for the aging population.
You are a newly-hired marketing director for a large, full-service assisted living facility. You have been tasked with evaluating your healthcare organization’s recent marketing plan for the aging population. Detail the specific areas that you would focus on for measurement. Consider current trends in the aging population. Be sure to include how you would measure loyalty or customer satisfaction as well as financial outcomes. Conclude by discussing how this information improves the marketing plan as a whole.
Your company markets antifreeze. Sales to consumers take place in a very short period, primarily September through December. You want to tie in a promotion between your brand and the brand of another company that would bring more visibility to your brand and encourage retailers to provide more shelf space. Recommend a partner for this tie-in promotion and justify the choice.
Identify a public health concern that contributes to health risks or disease. As a governmental official, prepare a public service announcement (PSA) in the form of a two-page brochure to educate the public on this concern. Remember to address the following:
A brief explanation of the concern, including a definition;
How the concern impacts public health, with current statistics;
What citizens can do to protect themselves;
How your agency can address the concern, including measures and surveillance;
Frequently Asked Questions (FAQs) – with specific items; and Whom to contact for additional details (e.g., WHO, Ministry of Health), including an address and phone number.
Your brochure should meet the following structural requirements:
Two-page brochure that includes all elements detailed above.
Conforms to Saudi Electronic University and APA writing standards; be sure to cite any statistics or other information, as appropriate.
Chapter 5-Designing Organizations for Performance ExcellenceAnswer Question #8: Explain how a focus on internal customers and a team-based organization supports the process view of organizationsRead Chapter 5 case, “Barriers? What Barriers?” (See Attachment) #1 What principles of total quality are illustrated or violated in this case? #2 Why do people feel such strong allegiance to their functional departments? #3 What could the general manager have done to improve the communication and the quality of the designs? * As part of your answer to include one of the Chapter 5-identified ways to redesign an organization for performance excellence and briefly discuss why you selected that design.) *
Chapter 6-Designing, Controlling, and Improving Organization ProcessesAnswer Question #2: Identify some of the key processes associated with the following business activities for a typical company: Sales and marketing, supply chain management , managing information technology, and managing human resources?Answer Question #16: Explain the Six Sigma DMAIC methodology. How is it similar to or different form the Deming CycleRead Chapter 6 case: “Customer Service Processes at Orbitz” ( See Attachment)Answer the following questions- #1 What aspects of Orbitz’s service processes led to Mt. Paton’s favorable service experience? #2. Generalize the lessons learned from this example to other organizations. What Challenges might organizations encounter in designing quality customer service processes?
Chapter 7-Tools and Techniques for Performance ExcellenceAnswer Question #13: Discuss the Important quality characteristics inherent in this process and suggest possible improvements. (See Attachment for Flow Chart) *Question refers to the fast-food processes within the flow chart — not to the flow chart itself as a tool. Therefore, analyze the fast-food drive-through processAnswer Question #16: Identify several sources of errors in your personal life. Develop some mistake-proofing approaches that might prevent them. Question refers to “poka-yoke”, a mistake -proof technique.
Cao 1
Cao 3
Ziyu Cao
Professor. Sanchez
ENG 102
02/25/2018
Spiritual developments help boost happiness
Happiness is not only based on money, but also spiritual development. In general, people with higher income are usually happier. Instead, many of the happier people seemed not be satisfied by fancy swimming pools, clothing or vacation homes, what they thought would really make them happy is that holding a good family relationship, etc. The only explanation for this research may be that happiness is not what money can buy. Instead, finding happiness is more about finding the style that we want to live with. “Happiness = What we have/ What we want” (170). The individual variation in desire helps explain why some poor folks are happy while wealthy people are not. What we want seemed decide whether we are happy with our situation or not, and our desire indeed change over time based upon a person experiences and maturity.
Moreover, as people are becoming more and more demanding, they would find out that after obtaining the objects that they want, they would become less satisfied with the object, and then they would began searching some new things that are attractive to them. Graham Hill would be a good example, when he was saying that “I like material things as much as anyone. I studied product design in school…But my experiences show that after a certain point, material objects have a tendency to crowd out the emotional needs they are meant to support” (312), he did realize that material stuff cannot keep our emotional needs for a long time. Actually, Graham did find his way to create his own happiness that are not based on money. As he began living in smaller house, it makes him feel more comfortable. If you want to be happy inside out, you have to develop your spiritual power.
There are also some folks disagree with this statement. Some may claim that “What if you cannot even feed yourself, are you still thinking that spiritual developments can make yourself happy instead of economic basis?”. There is a theory for saying that economic basis determines superstructure though it is still controversial. Well, Rubin kind of agree with this statement. “When money or health is a problem, you think of little else; when it is not a problem, you don’t think much about it. Both money and health contribute to happiness mostly in the negative; the lack of them brings much more unhappiness than possessing them brings happiness.” (294). She regards money as a necessity for happiness, and did not seem to consider spiritually developments as a portion of consisting happiness.
So far, although we still consider that spiritual developments are more important for determining our happiness, many people still believe that money is a elements for maintaining a happy life.
Works Cited
Diener, Ed, and Robert Biswas-Diener. “Can Money Buy Happiness?” Pursuing
Happiness, edited by Matthew Parfitt and Dawn Skorczewski, Bedford/St. Martin’s, 2016, pp. 160-173.
Hill Graham “July: Buy Some Happiness” Pursuing Happiness, edited by Matthew
Parfitt and Dawn Skorczewski, Bedford/St. Martin’s, 2016, pp.294.
Hill Graham “July: Buy Some Happiness” Pursuing Happiness, edited by Matthew
Parfitt and Dawn Skorczewski, Bedford/St. Martin’s, 2016, pp.312.
For this module, you will be engaging in a few different necessary activities that “set the stage” for your first counseling session. Every initial meeting with a client requires an ethical discussion regarding full disclosure of the counseling process. Within this discussion, one should be acquiring a signed informed consent form. In this class, you will be required to practice your skills with others; ethically you are required to provide informed consent and to get their agreement in written form.
One of the most powerful foundational counseling skills is silence. It is important for counselors to be able to sit comfortably in silence while focusing fully on their client. The final part of this module’s assignment intends to help you identify how this might or might not be a challenging skill for you to develop.
Directions:
Follow the below directions to complete this three-part assignment. First, you are to create a counseling informed consent form and an opening statement. Then you are to identify someone to assist you with a short “counseling” session where you will practice your informed consent and opening statement as well as the “Five Minutes of Silence” exercise. You will then write a reflection critiquing your experiences.
Part I: Develop an Informed Consent to Counseling Form
Review the “Written Consent Template.” Develop your personal written informed consent form referencing the template as a guide. Your form should have a personal letterhead, contained to a single page (you can use single spacing), and contain all of the required essential information.
There are five major sections for your consent form: Letterhead, Introduction, Confidentiality, Audio/Videotape, and Boundaries of Competence (see the template above). Note that your informed consent will vary according to the setting (i.e., a mental health clinic, a psychiatric hospital, or a private practice) and the client with whom you are working (i.e., a child, an adult, or a couple).
Part II: Create an Opening Statement
In approximately 1 page:
Create an “Opening Statement” monologue regarding what you might specifically say to your client when meeting him or her for the first time. This statement should include the following:
Formal education/training
Continuing education and supervision requirements
Your supervisor’s information
Philosophy and approach to counseling (write in layman’s terms)
Counseling fee schedule—Remember, for your practice sessions there will be no fee!
Limits of confidentiality (also review the American Counseling Association’s [ACA’s] website)
Contact information for any complaints related to counseling/counselor
Part III: Practice and Reflection of Your Informed Consent, Opening Statement, and Five Minutes of Silence
Part of this module’s assignment is to practice your opening statement with a “client” and review your informed consent. For this session, your informed consent should include informing your client about the silence exercise. The “Five Minutes of Silence” exercise will include two parts: 1) where you, as the counselor, attempt to stay silent for five minutes allowing the client to speak while practicing being attentive; 2) where you sit in complete silence with the client for 15 seconds.
It is important for clinicians to be comfortable in silence and be self-aware of their nonverbal attending skills, thus allowing clients to have time to reflect during the session and choose to speak when ready. Nonverbal body language can also say a lot to the observer as to whether a counselor is fully engaged and attentive. Additionally, it is important to be comfortable with absolute silence as this can give client’s time and permission to internally process.
For this “Five Minutes of Silence” portion of the assignment, you will take an opportunity to practice both skills. You are to engage with your client, during which you must take at least five minutes of this time to say absolutely nothing but try to just fully understand what your client is saying and feeling. Additionally, you will practice sitting in silence (both of you being silent) for at least 15 seconds to explore your reactions to the silence.
SOLER Technique
While listening to your subject, be aware of your own nonverbal attending skills. Effective listening is the key to being an effective counselor. These nonverbal skills are covered with the acronym SOLER (Egan, 2014). (Note: Use of this resource is not necessary to complete the activity.) Egan (2014) presents “SOLER” as a way the listener can: “. . . make sure you are physically present to a client.”
S—If it suits them, face the client squarely (some prefer up to 45 degrees, etc.).
O—Maintain an open posture with the client.
L—Lean toward the client (as appropriate) and nod your head.
E—Maintain appropriate eye contact with the client. Always consider culture when maintaining eye contact and watch for signs of stress or discomfort. (There is also a suggestion of changing the “E” to “A” to symbolize “aim” toward the client physically and directly, for the visually impaired counselors.)
R—Be a relaxed helper, as by doing so you greatly improve the quality and comfort of the sessions.
Reflection:
In 2–3 pages, critique your delivery of the informed consent, opening statement, and nonverbal attending skills (i.e., visual/eye contact, vocal qualities, verbal tracking, and body language—SOLER). Include the following in your critique:
A critique of your opening statement and informed consent delivery
A statement regarding if you were able to meet the minimum of 5 minutes of attentive silence or if you had difficulties
Identification of what was getting in the way of you fully listening for understanding while remaining silent
Discussion regarding your internalized thought and emotional process
Determination of what else you were aware of during this time
Explanation of how your “client” reacted to your silence
Development of strategies of ways to maintain this attentive “self-silence” in the future
Allow yourself at least three attempts to get the full five minutes, and then you can stop trying.
Your final product will be in a Microsoft Word document, written in APA format, and be approximately 3–4 pages in length (including your consent to counseling form). Your paper should be written in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources; and display accurate spelling, grammar, and punction
Egan, G. (2014). The skilled helper (9th ed., pp. 134–135). Belmont, CA: Brooks/Cole.
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