Chapt 2
Which of the following BEST describes a conflict of? interest?
A
When two companies compete for the business of the same customer
B
When a company is in conflict with government regulations
C
When an activity may benefit an individual to the detriment of his or her employer
D
When an activity does not equally benefit all parties affected by it
E
When people on different sides of an issue agree to disagree
A manager who is examining an action or policy based on the ethical norm of justice would likely ask which of the following? questions?
A
Does the action or policy respect the rights of all affected individuals or? groups?
B
Is the action or policy consistent with what is considered fair or? equitable?
C
Which individuals or groups will be affected by this action or? policy?
D
Does the action or policy optimize the benefits to those who are affected by? it?
E
Is the action or policy consistent with? people’s responsibilities to each? other?
John, a purchasing? agent, is offered an? all-expense paid trip to Hawaii by a supplier if he agrees to award a substantial amount of business to the supplier Accepting this trip would constitute? _______
A
a conflict of interest
B
collusion
C
philanthropic giving
D
social responsibility
E
insider trading
A manager must decide whether a particular course of action is ethical What is the FIRSTstep the manager should take in reaching this? decision?
A
Analyze the facts to determine the most appropriate moral values
B
Review past decisions made in similar situations
C
Identify all possible alternative courses of action
D
Notify all affected parties of the situation
E
Gather the relevant factual information
Which of the following is deemed as the single MOST effective step an organization can take in order to encourage ethical behavior in the? workplace?
A
Monitor employee behavior to ensure adherence to established rules and procedures
B
Demonstrate top management support of ethical standards
C
Establish strict punishment for ethics violations
D
Require attendance at ethics training programs on an annual basis
E
Adopt a written code of ethics
Which of the following is deemed as the single MOST effective step an organization can take in order to encourage ethical behavior in the? workplace?
A
Monitor employee behavior to ensure adherence to established rules and procedures
B
Demonstrate top management support of ethical standards
C
Establish strict punishment for ethics violations
D
Require attendance at ethics training programs on an annual basis
E
Adopt a written code of ethics
Which of the following questions would a manager ask if? s/he were examining an action or policy based upon the ethical norm of? caring?
A
Would this decision optimize what is? “best” for those who will be affected by? it?
B
Which individuals or groups will be affected by this action or? policy?
C
Does the action or policy respect the rights of all affected individuals or? groups?
D
Is this action consistent with what is generally considered to be? “fair”?
E
Is this action consistent with? people’s responsibilities to each? another?
Ethical or unethical behaviors by employees and managers in the context of their jobs are referred to as? _______
A
social norms
B
morals
C
values
D
organizational customs
E
business ethics
Ethical or unethical behaviors by employees and managers in the context of their jobs are referred to as? _______
A
social norms
B
morals
C
values
D
organizational customs
E
business ethics
A company donates a share of its profits to charitable programs and is a corporate sponsor of the philharmonic orchestra The company is demonstrating social responsibility toward which of the following organizational? stakeholders?
A
Suppliers
B
Employees
C
Customers
D
Local community
E
Investors
A company donates a share of its profits to charitable programs and is a corporate sponsor of the philharmonic orchestra The company is demonstrating social responsibility toward which of the following organizational? stakeholders?
A
Suppliers
B
Employees
C
Customers
D
Local community
E
Investors
Jack discovers that his employer is dumping dangerous chemicals into the river rather than disposing of them correctly When management refuses to listen to his? concerns, he contacts the Environmental Protection Agency to report the? firm’s conduct This is an example of? _______
A
an accommodative stance
B
collusion
C
?whistle-blowing
D
insider trading
E
consumerism
Jack discovers that his employer is dumping dangerous chemicals into the river rather than disposing of them correctly When management refuses to listen to his? concerns, he contacts the Environmental Protection Agency to report the? firm’s conduct This is an example of? _______
A
an accommodative stance
B
collusion
C
?whistle-blowing
D
insider trading
E
consumerism
The National Weather Service is predicting that a major hurricane will impact the area within the next 48 hours A local hardware store quickly doubles its prices on portable? generators, plywood, and batteries in response to this weather forecast This is an example of? _______
A
lobbying
B
?whistle-blowing
C
consumerism
D
price gouging
E
collusion
The National Weather Service is predicting that a major hurricane will impact the area within the next 48 hours A local hardware store quickly doubles its prices on portable? generators, plywood, and batteries in response to this weather forecast This is an example of? _______
A
lobbying
B
?whistle-blowing
C
consumerism
D
price gouging
E
collusion
An automobile manufacturer learns about an ignition switch defect that may cause serious safety issues but rather than enact an expensive recall of hundreds of thousands of? vehicles, management covers it up Which approach to social responsibility would this BEST? demonstrate?
A
Defensive stance
B
Accommodative stance
C
Preemptive stance
D
Obstructionist stance
E
Proactive stance
Absco Enterprises meticulously follows all laws and regulations and attempts to satisfy ethical? requirements, but it does not go out of its way to address social or environmental issues unless it is persuaded to do so This would suggest that the company has adopted? a(n) _______ stance to social responsibility
A
accommodative
B
defensive
C
preemptive
D
obstructionist
E
proactive
?Alysia’s cosmetic company was at the forefront of the move to ban testing on animals Her firm has adopted an aggressive energy conservation approach to? manufacturing, and it actively participates in programs to reduce poverty and illiteracy in the community Which of the following would BEST describe the? company’s approach to social? responsibility?
A
Obstructionist stance
B
Preemptive stance
C
Defensive stance
D
Proactive stance
E
Accommodative stance
?”First lie, then? deny” would be consistent with which approach to social? responsibility?
A
Proactive stance
B
Preemptive stance
C
Obstructionist stance
D
Accommodative stance
E
Defensive stance
A company that produces and distributes alcoholic beverages places all legally required warning labels on its products? However, in countries where such warning labels are not? required, it does not do so What approach to social responsibility does this BEST? demonstrate?
A
Defensive stance
B
Preemptive stance
C
Obstructionist stance
D
Proactive stance
E
Accommodative stance
A company that produces and distributes alcoholic beverages places all legally required warning labels on its products? However, in countries where such warning labels are not? required, it does not do so What approach to social responsibility does this BEST? demonstrate?
A
Defensive stance
B
Preemptive stance
C
Obstructionist stance
D
Proactive stance
E
Accommodative stance
A group formed for the purpose of soliciting funds and then contributing those funds to the campaigns of politicians is known as? a(n) _______
A
obstructionist
B
consumer activist
C
political action committee? (PAC)
D
philanthropist
E
lobbyist
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