PART 1
The genesis of Health Management Information Systems (HMIS) goes back to the roots of numerous areas, including:
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computing privacy. |
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information economics |
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multidimensional data sets. |
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medical policies. |
An information-inquiring culture has transparent:
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information discovery. |
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Core values. |
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direct reports. |
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accounting and finances. |
An information-discovery culture ensures:
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critical information about due processes. |
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sharing of insights freely and encourages employees to collaborate. |
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sensitivity for privacy. |
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giving up the power of controlling others. |
The data input phase includes:
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data acquisition and data verification. |
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data storage and data classification. |
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data retrieval and data presentation. |
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data retrieval only |
A healthcare services organization may develop or adopt various types of cultures, including:
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an information-functional culture |
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an information-secrecy culture. |
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an information-blast culture. |
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an information-hording culture. |
Computational functions support:
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further data analysis. |
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data transfer. |
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sensitive data. |
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decreasing costs. |
Emerging trends that are encouraging heathcare executives to become interested in developing innovative, integrative, and cost-beneficial HMIS solutions include:
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wireless, user-friendly portables. |
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tape recordings. |
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X-ray films. |
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accessible records. |
The majority of computerized patient record systems have capabilities to reject invalid data with the use of techniques including:
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batched totals and range checks. |
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mechanically processed coded data. |
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data integrity. |
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patient demographics. |
As a trustworthy leader, the senior executive must have the ability to:
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exude trust from their direct reports and corresponding followers. |
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develop a “top-down” working relationship with followers. |
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articulate how or why certain things are or are not being executed without explanations. |
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dictate to others on how to manage their time. |
The executive largely responsible for articulating the organizational vision and mission is the:
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COO |
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CMO |
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CTO |
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CEO |
Shared values portray:
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the total competencies of the organization. |
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the interactive coordination among the hired employees. |
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the common goals, objectives, and beliefs of most members of the organization. |
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morals of the employees of an organization. |
The role of the CEO or CIO to oversee the use of HMIS in any healthcare services organization requires that the individual has been trained and has experience and mastered a certain set of:
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rules and laws. |
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strategic, tactical, and operational IT competencies. |
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department goals and strategies. |
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efficient business processes. |
The executive who oversees the daily heathcare services delivery operations is the:
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CEO |
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COO |
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CMO |
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DFO |
Because it is an art form, motivation requires that the CIO have special skills and elevated expertise, including:
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turning over goal setting responsibilities to the employees. |
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allowing employees to position specific individuals in the appropriate spaces throughout the organization. |
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being as specific as possible when detailing the goals and objectives for their employees. |
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assuming staff will institute a collaborative spirit with a strong sense of team belonging. |
Defensive strategies come into play when:
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an organization is to be constantly at the leading edge of its product offering. |
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the uniqueness of certain aspects of the business activities is maintained. |
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cost advantage is gained through economies of scale and cost-effectiveness. |
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when the stage of the industry and/or product life cycle is experiencing a steady decline due to its ongoing maturity. |
Real-world HMIS practices:
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can be learned by reading cases in textbooks. |
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are not necessary for learning. |
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can be learned by reading published theories. |
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are not easily replicated. |
URL stands for:
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uniform relocation lab. |
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universal resource locators. |
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uniform restructuring link |
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usability relocation link |
For breast cancer patients who may have distinct needs for care and coping, several researchers have found that these patients:
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typically do not seek information regarding treatment plans. |
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actively engage in online and interpersonal interactions via support groups. |
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tend to disincline investigating medical progress. |
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do not require the normal level of emotional support from medical staff. |
Online health information seeking should be of concern for health administrators for myriad reasons, including that it:
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increases social isolation often associated with stigmatizing medical conditions. |
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reduces patient-physician interactions. |
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increases deficiencies in the health insurance and registration processes. |
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engages faster diffusion of medical findings. |
The Internet is not void of particular weaknesses for underrepresented population information, such as:
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fragmentation of health information. |
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verifiable facts. |
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credible sources. |
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wealth of information. |
The primary purposes of the Internet Engineering Task Force (IETF), Internet Architecture Board (IAB), and Internet Engineering Steering Group (IESG) are to:
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restructure the Internet. |
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function as Internet regulating bodies. |
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develop an Internet hub infrastructure. |
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develop a network system. |
Online activities include:
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spreadsheet development. |
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ACCESS reports. |
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communications. |
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PowerPoint presentations. |
Determinants of site success such as Trusera (invitation only), DailyStrength, PatientsLikeMe, and Caring.com rest with a triad of:
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blog ratings, site ratings, and community forum ratings. |
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member numbers, daily hits, and word of mouth. |
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theory, research, and practice. |
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accuracy, veracity, and verifiability. |
Online extraction of relevant health information by both experts and laypersons have proliferated due to:
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decreased computing literacy. |
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less availability. |
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advances in Web-based interface technology. |
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extremely high cost. |
The Internet has facilitated the use of information and communication technology (ICT) to:
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discourage the constant use of the Internet for medical information. |
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sustain patients with a variety of illnesses. |
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increase social isolation. |
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treat diseases. |
PART 2
Customer relationship management (CRM) software must be designed with the following in mind.
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An in-depth recognition of its customers’ specific needs. |
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Strategic communication is for different types of software. |
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Enhancement of existing programs and services. |
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Creative services that would progress and fulfill the organizational long-term goals. |
The goal for ERP is:
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to achieve single data-entry points throughout the organization. |
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to maintain non-standardized, unique processes. |
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to succeed even with the lack of business process reengineering. |
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to maintain the use of paper-based orders. |
The primary goals of supply chain management (SCM) are:
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to achieve increased efficiencies with regard to information flows and exchanges between the organization and its external parties. |
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to satisfy the need for economies of scale. |
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to increase the volume of daily purchasing. |
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to decrease efficiencies with regard to information flows and exchanges. |
How can ERP software be used to facilitate data integration?
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Maintaining separate processes as previously developed. |
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Using insurance companies to sort it out. |
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Amalgamating existing business processes in an organization. |
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Using health professional associations. |
Primary storage, or main memory is:
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the central processing unit (CPU) of a computer. |
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the program instructions and data provides the CPU with a working storage area. |
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random-access memory (RAM). |
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read-only memory (ROM). |
A key high-profile enterprise software system that has emerged in the HMIS landscape is:
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supply chain management (SCM). |
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just-in-time (JIT) inventory. |
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health maintenance organization (HMO). |
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Internet explorer (IE). |
What has often been referred to as the “brain” or “heart” of a computer?
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CPU |
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RAM |
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CU |
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ROM |
Customer relationship management (CRM) is a major HMIS enterprise software system that:
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has a predetermined budget. |
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can enable owners to personalize their heathcare services benefits online. |
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has a set listing of highly recommended and non-participating physicians and specialists. |
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does not maintain research information on prescription drugs. |
Issues that may arise with a RHINO setup like the Mayo Clinic’s include problems with:
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maintaining separate processes as previously developed. |
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using insurance companies to iron out problems. |
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difficulties with patients. |
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data shadowing and the need for creating interfaces to communicate among disparate platforms and software. |
The rapid advancements of e-commerce and managed care placed new demands on the healthcare industry in the 1990s to:
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establish information infrastructures that work with the Foxfire browser. |
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establish information infrastructures that facilitate timely and interoperable patient formation. |
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establish information that works with Internet explorer (IE). |
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establish information that does not contain firewalls. |
Consolidation, sometimes purported as a “market-sheltering activity” occurs when:
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the central processing unit (CPU) of a computer is shared. |
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the program instructions and data provides the CPU with a working storage area. |
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two or more comparable healthcare services organizations combine to augment or preserve market power. |
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read-only memory (ROM) is shared. |
One definition of community health information networks (CHIN) is:
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A network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT. |
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A special interest group (SPIG). |
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Improved efficiency and effectiveness of healthcare services delivery. |
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A not-for-profit organization. |
One definition of regional health information organizations (RHINO):
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A network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT. |
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A special interest group (SPIG). |
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Improved efficiency and effectiveness of healthcare services delivery. |
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For-profit organization. |
Open systems, as characterized by the Internet, electronic data interchange (EDI), and extranets, offer:
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two-way access for external agencies. |
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eliminate the need for the exchange of standard-formatted transactions. |
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no requirement for electronic ordering. |
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no requirement for electronic invoicing through EDI. |
For practice management systems delivered from private healthcare organizations and hospitals, electronic billing and patient scheduling are being developed for numerous benefits, including:
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keeping manual follow-up procedures. |
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reducing, or possibly eliminating, all paper-based forms for which healthcare services organizations are especially vulnerable. |
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increase the accuracy of billing/coding. |
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eliminating electronic order processing. |
What is the ultimate and primary goal for the CHIN evolution and the RHINO movement?
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Consumer privacy. |
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Internal policies. |
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The development of Health maintenance organizations (HMOs). |
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The establishment of a national health information network (NHIN). |
EHR will be one of the most costly project expenditures that a healthcare services organization will undertake, with regard to the investments of time and money and the resultant challenge of returns on investments (ROI). This is due to:
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the significance of the returns to be realized from an EHR implementation remains a concern for many healthcare executives. |
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the program instructions provide the CPU with a working storage area. |
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two or more comparable healthcare services organizations combine to augment or preserve market power. |
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read-only memory (ROM) is shared. |
A Web-based PHR system will empower patients with:
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remote patient monitoring for older patients that cannot be added since patients do not need to be concerned about their chronic states of health. |
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access to their own records and help them take a more active role in managing their own health. |
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privacy since physicians will be the only people allowed to view records. |
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accessibility for all caregivers since the records are open for viewing. |
Possible risks in trusting all your personal health records with a carrier such as Google Health include:
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a network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT. |
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information that could be sold to, or mined by, people from organizations that are unknown to the patient. |
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improved efficiency and effectiveness of healthcare services delivery. |
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a not-for-profit organization could safe keep your records. |
Healthcare databases have been in existence for as long as there have been data storage devices, and in addition to a computer data-processing database, they can include.
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the volumes of patient files lining the shelves of a physician’s clinic. |
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healthcare organizational policies and decisions. |
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query languages such as SQL. |
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processes as outlined in a documentation manual. |
Google Health pays particular attention to security and privacy issues, which clearly restricts:
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infrastructures that work with the Foxfire browser. |
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information that facilitates timely and interoperable patient data. |
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the transmission or release of the subscriber’s information to third parties without the subscriber’s consent. |
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information that does not contain firewalls or other protections. |
When combined with various other workflow tools, computerized physician order entry (CPOE) can also be useful in providing information about:
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manual follow-up procedures. |
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reducing paper-based forms. |
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patient scheduling. |
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eliminating electronic orders. |
Electronic health records can:
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improve upon unique non-standardized processes. |
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eliminate single data-entry points throughout the organization. |
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significantly increase the risk for medical errors. |
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enhance the quality of healthcare services delivery. |
Closely related to, and often functioning as part of, EHR, a computerized physician order entry (CPOE) system is basically:
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a competitive system within an amalgamation of systems. |
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an internal policies document approved by the Board of Directors. |
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automated order-entry system that captures the instructions of physicians with regard to the care of their patients. |
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information on research of prescription drugs. |
Three categories of healthcare data are required, almost universally, by healthcare services
organizations for supporting their planning and decision-making activities, and one of these is:
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vital statistics. |
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environmental statistics. |
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census statistics. |
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consensus statistics. |