PLEASE REVIEW DISCUSSION GUIDELINES ATTACHMENT BEFORE WRITING RESPONSE…STRICT GUIDELINES HAVE TO BE FOLLOWED TO RECEIVE FULL CREDIT!!! COM 665 Discussion Participation October 2015.docx 

DISCUSSION POST #1:

Guiding Principle for Conflict – Mediation – Respect of Parties

My guiding principle for conflict is respect for all parties in the process. It is important to give people an opportunity to express their concerns and opinions on an issue that impact their work environment.  Disputants should be allowed to retain decision control in a judgement free zone but moderated as to ensure a fair and unbiased process that is equal for both parties, particularly if the disputants have to continue to work with each together (Lewicki & Sheppard, 1985).  The process also reflects the value an organization places on its employees and fosters good employee relations., I think the method that best reflects my guiding principle is mediation which is where the “third party retains process control but does not exercise decision control.” (e.g. Cropanzano et al., 1999; Folger & Cropanzano, 1998). In mediation, the disputants get an opportunity to voice their concerns with a manager or “mediator” that facilitates the process of the mediation but doesn’t make the decision.  I think it is particularly effective if the mediator advises during the process. Initially, this may give the appearance as if the mediator has less control. However, it gives disputants assurance that they will retain decision control. (Cropanzano et al. 1999; Folger & Cropanzano, 1998).  

Advising or facilitation allows the mediator to encourage the disputants to “engage in productive discussion.” (Kolb, 1986, Kolb & Glidden, 1986).  This allows the disputants to retain face which is critical if both parties are going to continue to work together in any capacity.  (LaTour et al., 1976).  It  also keeps employees integrity and how they perceive their space.

Advising can also be described as orchestration, under the descriptive model for mediators. (Kolb 1983).  It is an action that speaks to the mediator creating an atmosphere of open dialogue without intervention on the part of the mediator in directing disputants’ dialogue. (Lewicki, Weiss & Lewin, 1992).  We can also apply the Transformative mediation model where the idea is to focus on “parties’ abilities to transform their relationship through empowerment and recognition.” (Bush & Folger, 1994). This allows the disputants to create a format to communicate with each other moving forward in a constructive manner.

Lewick, R.J. & Sheppard, B.H.(1985). Choosing how to intervene: Factors affecting the use of process and outcome control in third party disputes. Journal of Occupational Behavior, 31, 465-502.

Cropanzano, R., Aguinis, H., Schminke, M., & Denham, D. (1999). Disputant reactions to managerial conflict resolution tactics: A comparison among Argentina, the Dominican Republic, Mexico, and the United States. Group and Organizational Management, 24, 124-154

Folger, R., Cropanzano, R. (1998). Organizational justice and human resource management. Beverly Hills, CA: Sage

LaTour, S., Houlden, P., Walker, L., & Thibaut, J. (1976). Some determinants of preferences for modes of conflict resolution.  Journal of Conflict Resolution, 20, 319-356.

Lewicki, R.J., Weiss, S.E., & Lewin, D. (1992). Models of conflict, negotiation and third party intervention: A review and synthesis. Journal of Organizational Behavior, 13(3), 209-252.

In Discussion you addressed the effect of workforce diversity on job satisfaction. Now you will continue this topic of job satisfaction in this Assignment.

Assignment: Job Satisfaction

Marla Santigo is an accountant for at Lemnah Company. Marla loves her job and spends countless hours working at the office. She enjoys working on taxes and reviewing financial records. Being an accountant was her dream and she reached hers goal after going to school evenings and weekends. Every morning she cannot wait to get to the office.

Darell Washington is a Quality Control Agent for an insurance company. He investigates potential fraud cases. He travels all over the United States investigating cases. He spends more time traveling then home. He has been doing this job for 10 years and feels the need for change. He no longer likes to be away from his family. He feels the company is full of politics and does not respect employees.

Mike Walker is a retail store manager for Outdoor Inc. He believes in the quality products his store sells. He comments that retail is a tough business but enjoys a challenge. He enjoys seeing the new products come into the store every season. His employees remark that Mike is a great manager and passionate about his job. He makes himself available to employees on days off and can often be found in the store during his vacation. Lately though, he is feeling stressed due to the demands from corporate about daily sales. He wants to succeed and get promoted but feels helpless because last quarter’s sales were down.

Working more than 40 hours, constant travelling, and being available 24 hours a day seven days a week can be a challenge to most people. This can leave them feeling stressed and burned out. However, some people find this exhilarating and thrive on the demands of the job and cannot wait for the next challenge.

Checklist:

Address the following questions in your 2—3 page essayadding an additional title and references page:

The three employees and their jobs at three different companies considered are:

Maria- Accountant; Darell- Quality Control Manager for an insurance company; and Mike, Retail Store Manager for an outdoor products company.

1. What characteristics of these jobs might contribute to increased levels of job satisfaction?
2. What characteristics of these jobs might contribute to decreased levels of job satisfaction?
3. The three individuals we just read about have different levels of satisfaction with their jobs, how might their levels of satisfaction relate to:
   1. their job performance
   2. citizenship behavior
   3. turnover
   4. company profit

Please submit your minimum APA formatted and citation styled 2–3 pages of body text, and include an additional title and references page.

Directions for submitting your Assignment:

Before you submit your Assignment, you should save your work using the correct naming convention: Last_first Name_Homework_Unit #.

Make sure your Assignment is in Microsoft Word, doubled spaced and 12 pt. font in Times New Roman.

Please site your references

This is a four part paper, Thank you!!

Human Resources Strategic Plan

Portfolio Project #1 provides data from a hypothetical organization. The data can be found at the bottom of the page.

You will create a strategic plan that aligns the human resources (HR) function with the organization’s mission, vision, and objectives. The overall scope of the Portfolio Project is to create a “Shared Services” structure for HR that will be housed at the organization’s corporate offices.

PART 1: Portfolio Milestone: Outline

Prepare an outline of your plan project and submit it to your instructor for review. Please use APA format and include a two- to three-sentence description of each section.

PART 2: Annotated Bibliography

A solid foundation of research will support the theoretical base and practical applications of your strategic plan. Prepare an annotated bibliography of the 10 or more sources you have selected.

PART 3: Purpose Statement

Most of us are aware of the term “purpose statement” but are unsure of its real meaning within an organization. It is a statement describing the organization’s purpose, or the reason for its existence. The purpose of an organization reflects a desired position in the marketplace. It should accurately answer to the questions below. The purpose statement is the written summary of those answers.

• Who are we?
• What do we do?
• For whom do we do this?
• How do we know when we are getting it done?

The purpose statement is the written summary of those answers. The most effective purpose statements are short, concise, and direct. A good purpose statement is between 2–3 sentences.

Answer the four questions above and create a purpose statement for your HR department. Submit the answers to the four questions and the purpose statement to your instructor for review.

PART 4: FINAL PAPER

NOTE: At this stage, you will need to name your company and decide the service they provide or products they manufacture.

Required Topics – Be sure to cover the following:

• Strategic Contribution,
• Personal Credibility,
• HR Delivery Metrics,
• Key Performance Measurements (KPM),
• Action Plan for each functional area,
• HR mission statement,
• HR vision statement and objectives.

Your strategic plan should include:

• Title Page
• Table of Contents
• Executive Summary
• Body of your plan
• Conclusion
• Reference Page
• Appendix (optional)

Submission requirements:

• Ten pages minimum (not including the title page, table of contents, reference page or appendix) will be needed to complete the project.
• Support your analysis and recommendations with 5 credible sources d
• APA Format

Government spending is a significant part of the US budget in which billions are allocated each year. Discuss government spending within one fiscal year for defense and international security.

you will provide a one page written paper discussing why you think it is important or not that the government spends money on this area. Please provide references from the text or other outside sources to support a compelling argument. You must submit to me Part 1 and 2 of this unit project at the same time. This paper needs to be 500-1000 words.

As a doctoral independent scholar, you must continually develop your understanding of and ability to apply APA style to your academic writing. In this program, the APA requirements not only apply to every Discussion and written Assignment you will complete, but also to your Doctoral Study. Learning to apply the rules and standards of APA requires practice and perseverance, but with time, you can achieve mastery. In this Discussion, you will evaluate the current strength of your APA skills in order to map out a path for ongoing development and to help set yourself up for success throughout your program.

To prepare for this Discussion, complete the APA Quiz and review your results.

By Day 3

Post an assessment of your APA knowledge strengths and areas of opportunity. Your assessment should include answers to the following questions:

• What aspect(s) of APA formatting did you find easier to comprehend? Why?
• What aspect(s) of APA formatting do you find most challenging? Why?
• How will you plan to minimize or overcome your challenges in APA formatting? Provide specific examples.

Be sure to support your work with a minimum of two specific citations from the APA Manual and any additional sources.

I will do the Quiz, however can you address the questions above and add the support from the APA manual